FAQ

CAN I CHANGE MY USER NAME?

No, you cannot change your user name yourself. As a rule, it corresponds to your e-mail address. However, if you change your e-mail address, your user name will not change! If you wish to change your username, please send an e-mail to e-support.ps@leuphana.de.


WHAT IS THE DOWNLOAD CENTEr IN MY COURSES?

The download center allows you to quickly and easily download all files and directories of a course in a zip file. Only files that you can see in the course at that time will be included.

Click on "Download Center" in the course menu. If necessary, select which content you would like to download or not download. Then click on "Create ZIP archive".


HOW CAN I CHANGE MY PROFILE DATA, E.G. E-MAIL ADDRESS, PROFILE PICTURE, ETC.?

To edit profile data, click on the arrow next to your profile picture and select the menu item "Profile". Then click on "Edit profile".


HOW CAN I CHANGE MY PASSWORD?

Click on the arrow next to your profile picture and select the menu item "Settings". Then click on "Change password".


I GET SO MANY FORUM MESSAGES THAT IT'S GETTING CONFUSING. WHAT CAN I DO?

You have various options for regulating forum messages:

  • Unsubscribe from an entire forum: You can unsubscribe from a forum that you are not interested in. To do this, click on "Unsubscribe forum" in the forum in question. Please note: This option is not available in forums that are used by lecturers or your degree programme coordinator to send important messages relating to your studies!
  • Unsubscribe from individual topics: If there are certain threads within a forum for which you no longer wish to receive messages, you can unsubscribe from the respective thread. To do this, you can deactivate your subscription to this topic in the thread overview behind the respective topic.
  • Receive forum messages in a bundle: If you prefer to receive all forum messages of the day bundled in one e-mail, you can do this in the forum settings. Click on the arrow next to your profile picture and select the menu item "Settings". Then select "Set forums".